Returns & Exchanges
At Lola Dré, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unworn, unwashed, and tagged merchandise within 14 days of the delivery date.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
- 3.Package and Ship
Securely pack your items in their original packaging and drop off the parcel at any authorized carrier location.
- 4.Receive Your Refund
After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
